An example of outstanding customer service

[Getgaff]

Following up on this thread here: http://theartofsound.net/forum/showt...lown-up-my-SEG!

Long story short; Stan responded to my plea for help and offered to take a look at my SEG. So off it went and around a week later it was returned fully functioning and sounding as good as it did before and it’s not missed a beat since.

Despite it being out of warranty and broken through my misuse, there was no charge from the man himself to repair and return it .

Exemplary customer service IMO. I’ve bought a number of Stan’s products over the years and this selfless gesture make me proud and pleased to be one of his many customers.

[jandl100]

Well done, Stan - customer service doesn't get better than that!

[wee tee cee]

aye, been dealing with the chap for few years.....one of the genuine hi fi guys out there passionate about folk enjoying there music!!!!

If yer into cans----Stans the man!!!!

[StanleyB]

It's no fun being without your music in this cold weather.