But what you consider to be arbitrary and unfair actions by eBay on sellers are on the other hand immensely reassuring for buyers. That's why eBay will continue to be the world's biggest and most successful online marketplace. There will always be the odd buyer who takes the p$ss and deliberately scams a seller, but good sellers can help themselves by listing correctly, by always following eBay procedures, and by providing good service. Do it by eBay's rules and eBay will try to do the right thing - that's my experience.