In general, members are not allowed to include contact information in a listing, eBay Shop page, or any eBay community content, such as blogs, reviews, and guides.
Contact information can be:
Email address
Phone Number
Chat ID or information
Requirements for business sellers
The Electronic Commerce (EC Directive) Regulations 2002 requires businesses to provide certain information about themselves, including their contact details and geographic address at which their business is established.
To fulfil this requirement, sellers operating as a business on eBay.co.uk must complete the Business Seller Information section within their account, which will automatically display their business contact details and address on individual listings.
Breaches of this policy may result in a range of actions, including:
Listing cancellation
Limits on account privileges
Account suspension
Forfeit of eBay fees on cancelled listings
Loss of PowerSeller status
eBay Policy: Contact information in listings
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