+ Reply to Thread
Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: The Phantoms win it

  1. #1
    Join Date: May 2017

    Location: Gloucestershire

    Posts: 16
    I'm Steve.

    Default The Phantoms win it

    Spent a good few hours comparing the Devialet Phantoms against Kef LS50 wireless. The Kefs are more traditional but sound rather "shut in" and even more so against the Phantoms. Then the bass on the Phantoms. Wow, unbelievable. Seeing as I'm used to plenty of bass from my OB1's I was still impressed.
    The vocals on the Phantoms seemed so effortless too.
    So, you can guess what I brought home with me. They are still so different to my old sound but I think over time, I will be much happier with them and how easy it is to manage my music.
    The only thing I need to avoid is tweaking power cables and Ethernet cables and spend more time listening and enjoying.

  2. #2
    Join Date: May 2008

    Location: That London ( North)

    Posts: 1,274
    I'm Keith.

    Default

    You know that Devialet won't repair them out of warranty?
    Keith
    Cessaro Horn Acoutics,David Wright ,Mola-Mola , Weiss MAN301,Dynavector XV1- Manger Loudspeakers Grimm Audio LS1,worlds best sounding loudspeaker.
    Mini DSP digital signal processing.
    www.puriteaudio.co.uk

  3. #3
    Join Date: May 2017

    Location: Gloucestershire

    Posts: 16
    I'm Steve.

    Default

    That's a worry. Why would they not repair? Surely not a business model that supports future sales or customer datisfaction

  4. #4
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 17,114
    I'm Martin.

    Default

    Thought it might be a more difficult decision for you than it turned out to be Anyway, enjoy.
    Martin



    Current Lash Up:

    Technics SL1200 with Sumiko h/s & Nagaoka MP50 * Firebottle valve MM phono stage * Parasound CDPi1000 * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *



    "I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me." - Hunter S Thompson

  5. #5
    Join Date: Jul 2013

    Location: Kingsbury, NW London

    Posts: 993
    I'm Clive.

    Default

    Quote Originally Posted by purite audio View Post
    You know that Devialet won't repair them out of warranty?
    Keith
    That sounds like poor customer service. How long is the warranty for?
    SOURCE:Cyrus Phono Signature+PSX-R,Cyrus StreamXSignature,Cyrus CDXtSignature, OPPO UDP-205 BluRay, SkyHD, Technics SL1210M5G/Achromat/MN Bearing/Isonoes with Boots/Origin Live Encounter Mk3A/Ortofon Cadenza Black or Hana SL or AT33PTG/II
    AMPLIFIER: Cyrus DAC XP Signature+PSX-R2, 2 x Cyrus Mono X300 Signature
    SPEAKERS: Spendor D7.
    HEADPHONES OPPO PM-1 with Atlas Zeno cable, Arcam rHead, Atomic Floyd TwistJax, Chord Mojo.
    CABLES: Analogue: Speaker - Chord Signature. Interconnect - Atlas Mavros XLR, Chord Shawline XLR, Chord Indigo Tuned ARAY, Chord Indigo Plus.
    Digital: Missing Link Binary Star x2, Cyrus Digital, Chord Optichord.
    Mains: Chord Power Chord x5, Homemade SupraLoRad 1.5/MK/Wattgate x5, IsoTek Orion 6 way, Sounds Fantastic 6way Mains Blocks.
    STORAGE Synology DS216J NAS with 2 x 3Tb WD Red hard-drives

  6. #6
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 17,114
    I'm Martin.

    Default

    Quote Originally Posted by Clive197 View Post
    That sounds like poor customer service. How long is the warranty for?
    2 years, or 5 if you register on line.
    Martin



    Current Lash Up:

    Technics SL1200 with Sumiko h/s & Nagaoka MP50 * Firebottle valve MM phono stage * Parasound CDPi1000 * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *



    "I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me." - Hunter S Thompson

  7. #7
    Join Date: Apr 2012

    Location: Southall, West London

    Posts: 26,835
    I'm Geoff.

    Default

    Quote Originally Posted by Macca View Post
    2 years, or 5 if you register on line.
    Planned obsolescence no doubt.

    Maybe the idea being that if you can afford Devialet gear in the first place, you have the money to buy the superseding model or move up the range after a year or two, rendering the older product of no consequence from their point of view. I'd not be surprised if there's an attractive trade in option to encourage this.
    Mr. Tact!

    Main system: MMs/ADCs/Low output MC's/One rare Japanese SUT/One scarce British phono stage/various tonearms/hefty Japanese DD TT and hefty Japanese BD TT and small British BD TT. 4 CD players/2 jitter buster/2 DACs/Valve buffer. TVC stepped attenuator or valve pre-amp or solid state pre-amp. Current dumping power-amp or either of two Class A SS power-amp or Class A EL34 valve monos or big Japanese (part Class A) integrated. Big dual concentric speakers/Smaller dual concentric speakers/Two way British compacts and full range speakers, amongst others. And too much more to list!

  8. #8
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 17,114
    I'm Martin.

    Default

    Or maybe the odds are they will last at least ten years, as with most properly built electronic gadgets?

    Also just because Devaliet will not fix them out of warranty doesn't mean they cant be repaired by someone. You see it quite often that people will fret about this when they consider buying old kit made by a company that no longer exists. The odd idea that only the company who made something will be able to fix it if it goes wrong.
    Last edited by Macca; 29-05-2017 at 13:01.
    Martin



    Current Lash Up:

    Technics SL1200 with Sumiko h/s & Nagaoka MP50 * Firebottle valve MM phono stage * Parasound CDPi1000 * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *



    "I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me." - Hunter S Thompson

  9. #9
    Join Date: Jan 2009

    Location: Norwich

    Posts: 2,184
    I'm Hugo.

    Default

    Maybe the Phantoms' design is just so complicated and densely packaged that, if something goes awry, repairs are simply uneconomical. That's not to say that Devialet won't take a very charitable view of failures outside the warranty period - it's surely in their interests to be very understanding of such occurrences if they wish to preserve the brand's reputation. Is there any evidence of Devialet failing to give good customer service?

    I don't have any relationship with Devialet, nor am I ever likely to, but it seems to me that buying Devialet represents less of a risk than buying from any number of new pop-up brands that most likely will not survive long enough to give any customer service at all.

  10. #10
    Join Date: Mar 2009

    Location: Chelmsford, Essex

    Posts: 206
    I'm Gareth.

    Default

    Taken from another forum:

    "The Phantom themselves are not repairable. Due to the manufacturing process which seals the Phantom with one ton of pressure we are unable to take the Phantom apart, and put it together again and still deliver an amazing quality of sound. At this time you would be required to purchase a new Phantom unless the previous Phantom is subscribed to the Devialetcare."

+ Reply to Thread
Page 1 of 2 12 LastLast



 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •