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Thread: ATS Euromaster

  1. #1
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 43,918
    I'm Grant.

    Default ATS Euromaster

    Had to get a new battery for the car and went to ATS for first time... probably the last as well. from their website you get this amongst other promises.

    Memory Saver Technology allows us to keep our customers’ security codes safe, so that it will not be necessary to contact your vehicle manufacturer, in order for your radio to work again, after your replacement battery has been fitted.

    Yet when I went out to car, the radio was blank and requiring a code. so when I went back in and complained the manager assured me they dont have things like that and never have. anyway he says, its my resposiblilty to know my code not theirs.

    I have emailed the company with my complaint but received no response...

    just a warning not to use them unless you know your own code. In fact probably go elsewhere... first time in my life this has happened. even if you dont have any equipment, (and by way even i have such equipment as my battery charger can do it) you coukld have kept engine running and the radio would have stayed on.

    Hopeless shower.......
    Regards,
    Grant ....

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D DARBEE - JBE SERIES 3/M55E/EMOTIVA XPS1 - TWIN PRO MONOBLOCK AMPLIFIERS - XIANG SHENG DAC\PRE\HEADPHONE AMP - TWIN AVANTREE OASIS CLASS 1 BLUETOOTHS - AUDIO TECHNICA ATH-MSR7 & OPPO PM-3 PLANAR HEADPHONES - WIN10 JRIVER24, DEEZER HiFi - SMSL M6 MINIDAC - RPI/AUDIOPHONICS - FULL RANGE TWIN TELEFUNKEN/Q ACOUSTIC BT3/CANTON SUB - P.INSPIRED MAINS REGENERATED.

  2. #2
    Join Date: Oct 2015

    Location: Pulborough, West Sussex, UK

    Posts: 765
    I'm Ian.

    Default

    They are an absolute bag of shite, they damaged my Mercedes fitting a new exhaust and then tried to charge me to put it right. It was only the threat of me asking trading standards to look into it that made them back down. Kwik Fit aren't much better either.
    My stuff; Toshiba SR-370/Mission 774 /Ortofon Quintet Black, Cambridge CXC CD transport/Musical Fidelity X DAC/Musical Fidelity X10v3 tube buffer, Musical Fidelity A3, Nakamichi CA-5E pre amp, Acoustic Solutions FM/DAB tuner, Mordaunt Short Signifer, Klotz MC5000/MS audio, NVA LS5

  3. #3
    Join Date: Apr 2012

    Location: Southall, West London

    Posts: 34,422
    I'm Geoff.

    Default

    That's disgraceful service Grant. Hope you can find the code.

  4. #4
    Join Date: Sep 2009

    Location: Derbyshire

    Posts: 7,586
    I'm Josie.

    Default

    I NEVER use ATS... complete monkeys. I've had trouble with them every time I used them including going back 4 times because one of my wheels was out of balance. It was on the 4th return visit (all within one day) that they finally told me that the wheel had a buckle. No apology.

    Another time I had them take my locking nut and they denied it. When they looked in the boot I saw the guy drop it in to the where the wheel was... I saw it as clear as day. I went nuclear but they again denied it and told me it was there all along... which it most certainly wasn't.

    The last time I went they tried to sell me this engine cleaning stuff to which I said "no way, not after all the trouble I've had with you in the past, I simply don't trust you". He was very apologetic but at that point I had enough.

    So, yes... don't use them, they are an absolute shower and on par with KwikFit - you up.

  5. #5
    Join Date: Apr 2015

    Location: Southampton, United Kingdom

    Posts: 502
    I'm Paul.

    Default

    They say you need four friends in life : a doctor, a lawyer, a mechanic and .. something else, but I can't remember what.
    Luckily two of my mates are mechanics, though neither are still "practising" the trade these days. It does make it handy when things go wrong or even for a simple MOT - I get one of them to book any kind of work in under his old trade name then I get honest treatment and reasonable prices.

    Given I'm absolutely useless with cars it's just as well
    Linn Sondek LP12, Ittok, AT-F7 > Musical Fidelity XLPS v3 Phono Stage
    Sony CDP-XE520 CD Player > SMSL Sanskrit DAC
    Pure DAB tuner
    Tisbury Mk.1 pre-amp > 2 x Meridian 205 monoblock power amps > Linn Kan mk.ii speakers on Kan stands and I'm about to do a handstand
    Grado SR80 headphones

    www.paulridgeblog.com

  6. #6
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 43,918
    I'm Grant.

    Default

    Yes the guy I use for car has been so busy I cant get an appointment. Handy guys, good mechanics.

    It appears plenty folk have had similar disappointments with them. If this thread stops 1 person more getting short shrift then it will be worthwhile.
    Regards,
    Grant ....

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D DARBEE - JBE SERIES 3/M55E/EMOTIVA XPS1 - TWIN PRO MONOBLOCK AMPLIFIERS - XIANG SHENG DAC\PRE\HEADPHONE AMP - TWIN AVANTREE OASIS CLASS 1 BLUETOOTHS - AUDIO TECHNICA ATH-MSR7 & OPPO PM-3 PLANAR HEADPHONES - WIN10 JRIVER24, DEEZER HiFi - SMSL M6 MINIDAC - RPI/AUDIOPHONICS - FULL RANGE TWIN TELEFUNKEN/Q ACOUSTIC BT3/CANTON SUB - P.INSPIRED MAINS REGENERATED.

  7. #7
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 43,918
    I'm Grant.

    Default

    Finally got a reply which stated the machine that the manager said they didnt have wasnt used as the battery in the car was not the correct model. Bullshit. They are such liars. Why cant folk just put their hands up and say, yes we got it wrong. People accept occasional errors, what they dont accept is blatant lying.
    Sad company!
    Regards,
    Grant ....

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D DARBEE - JBE SERIES 3/M55E/EMOTIVA XPS1 - TWIN PRO MONOBLOCK AMPLIFIERS - XIANG SHENG DAC\PRE\HEADPHONE AMP - TWIN AVANTREE OASIS CLASS 1 BLUETOOTHS - AUDIO TECHNICA ATH-MSR7 & OPPO PM-3 PLANAR HEADPHONES - WIN10 JRIVER24, DEEZER HiFi - SMSL M6 MINIDAC - RPI/AUDIOPHONICS - FULL RANGE TWIN TELEFUNKEN/Q ACOUSTIC BT3/CANTON SUB - P.INSPIRED MAINS REGENERATED.

  8. #8
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 20,153
    I'm Martin.

    Default

    They hold their hands up they have to compensate you, and that comes off his branch's bottom line and might affect his bonus.
    Martin



    Current Lash Up:

    Technics SL1200P CD Player * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *



    'The best I advice I ever received was to always remember that no-one else has any idea what they are doing either.'

  9. #9
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 77,177
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Sorry to hear of your woes at ATS, mate. I only use them for nitrogen tyre inflation - fook all else! I wouldn't go near any of those places with the Brabster.

    Everything for my car, apart from windscreen replacement, is handled by my trusted specialist mechanic, including tyre and battery replacement. Don't let it lie and make a complaint to their head office, citing the depot manager (and his staff) of the branch you used as being incompetent.

    The good thing about dealing with large companies, in such a competitive market as ATS/KWIK FIT operate in, is that these days their head offices will take a dim view of shoddy service from their branches, so lay it on thick and chances are you'll get something out of them!

    Marco.
    http://www.thestainedglasscompany.com

    "A man is a success if he gets up in the morning and gets to bed at night, and in between he does what he wants to do" -- Milan Kundera.

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