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Thread: ATS Euromaster

  1. #1
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 32,086
    I'm Grant.

    Default ATS Euromaster

    Had to get a new battery for the car and went to ATS for first time... probably the last as well. from their website you get this amongst other promises.

    Memory Saver Technology allows us to keep our customers’ security codes safe, so that it will not be necessary to contact your vehicle manufacturer, in order for your radio to work again, after your replacement battery has been fitted.

    Yet when I went out to car, the radio was blank and requiring a code. so when I went back in and complained the manager assured me they dont have things like that and never have. anyway he says, its my resposiblilty to know my code not theirs.

    I have emailed the company with my complaint but received no response...

    just a warning not to use them unless you know your own code. In fact probably go elsewhere... first time in my life this has happened. even if you dont have any equipment, (and by way even i have such equipment as my battery charger can do it) you coukld have kept engine running and the radio would have stayed on.

    Hopeless shower.......
    Regards,
    Grant ....
    Sometimes incompetence is useful. It helps you keep an open mind.
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    IMUTO TAURUS X4 BATTERY SUPPLY. - RPI2B & AUDIOPHONICS DAC running MOODE 3.6- TONBRUX BATTERY SUPPLY & CHROMECAST2 AUDIO DONGLE no1 - JBE SERIES 3 SLATEDECK & EMOTIVA XPS-1 PHONO - DENON DV2900 & HEAVILY MODDED MF X10v3. BERESFORD SWITCHBOX. - TWIN PRO MONOBLOCK AMPLIFIERS. - CREEK OBH-11SE HEADPHONE AMP. -AUDIO TECHNICA ATH-MSR7 HEADPHONES - WIN10 JRIVER22, SPOTIFY PREMIUM- OPPO PM-3 PLANAR HEADPHONES, KINPS CABLES, SMSL M6 MINIDAC, CHROMECAST2 AUDIO DONGLE no2 POWERED BY ANKER BATTERY PSU - FULL RANGE TWIN & SINGLE TELEFUNKEN's - TANDBERG TCD310 - CARTS.. AT95 Shibata, SHURE M55E original, JVC MD1029. - RCA CABLES BY BRIAN SPKR CABLES BY MOI HAIR BY MARCO FEET BY ELECTRICBEACH - MAINS REGENERATED BY POWERINSPIRED AND FILTERED BY BELKIN PUREAV.

  2. #2
    Join Date: Oct 2015

    Location: Pulborough, West Sussex, UK

    Posts: 320
    I'm Ian.

    Default

    They are an absolute bag of shite, they damaged my Mercedes fitting a new exhaust and then tried to charge me to put it right. It was only the threat of me asking trading standards to look into it that made them back down. Kwik Fit aren't much better either.
    My system; Toshiba SR-370/SME3009 S2/Ortofon 2M Black, Marantz CD6005, Musical Fidelity A3, Nakamichi CA-5E pre amp, Acoustic Solutions FM/DAB tuner, Harbeth Compact 7, Klotz MC5000/MS audio, NVA LS5

  3. #3
    Join Date: Apr 2012

    Location: Southall, West London

    Posts: 24,578
    I'm Geoff.

    Default

    That's disgraceful service Grant. Hope you can find the code.
    Mr. Tact!

    Main system: MMs/ADCs/Low output MC's/One rare Japanese SUT/One scarce British phono stage/various tonearms/hefty Japanese DD TT and hefty Japanese BD TT and small British BD TT. 4 CD players/2 jitter buster/2 DACs/Valve buffer. TVC stepped attenuator or valve pre-amp or solid state pre-amp. Current dumping power-amp or either of two Class A SS power-amp or Class A EL34 valve monos or big Japanese (part Class A) integrated. Big dual concentric speakers/Smaller dual concentric speakers/Two way British compacts and full range speakers, amongst others. And too much more to list!

  4. #4
    Join Date: Sep 2009

    Location: Derbyshire

    Posts: 6,925
    I'm Josie.

    Default

    I NEVER use ATS... complete monkeys. I've had trouble with them every time I used them including going back 4 times because one of my wheels was out of balance. It was on the 4th return visit (all within one day) that they finally told me that the wheel had a buckle. No apology.

    Another time I had them take my locking nut and they denied it. When they looked in the boot I saw the guy drop it in to the where the wheel was... I saw it as clear as day. I went nuclear but they again denied it and told me it was there all along... which it most certainly wasn't.

    The last time I went they tried to sell me this engine cleaning stuff to which I said "no way, not after all the trouble I've had with you in the past, I simply don't trust you". He was very apologetic but at that point I had enough.

    So, yes... don't use them, they are an absolute shower and on par with KwikFit - you up.
    Preamplifier: Croft Epoch Elite - Dual external PSU & Upgrades
    Amplifier: Tube Distinctions Copper Amp No. 5 using KT150's
    Digital: Raspberry Pi & ALLO Piano DAC & KALI - IQAudio DAC with SBooster Linear BOBW PSU & Trio DP700 CDP
    Turntable: Thorens TD124 MkII - Schopper refurbished
    Tonearm: SME 3009 S2 None Improved - Audio Origami modified
    Cartridge: Ortofon SPU GT
    Speakers: 15" Tannoy Monitor Golds in Lockwood Majors with Tannoyista Spec 3 crossovers
    Cables/Mains: Mark Grant Black Series mains cables & 6-Way power bar
    Cables/IC's: Mark Grant HDX1 Pure Copper + Custom made Silver/Gold interconnects
    Mains Other: Tube Distinctions/Mark Grant 'The Power Works' Digital noise mains power filter TD2414-MG - Nick Gorham DC Blocker unit constructed by Mark Grant

  5. #5
    Join Date: Apr 2015

    Location: Southampton, United Kingdom

    Posts: 320
    I'm Paul.

    Default

    They say you need four friends in life : a doctor, a lawyer, a mechanic and .. something else, but I can't remember what.
    Luckily two of my mates are mechanics, though neither are still "practising" the trade these days. It does make it handy when things go wrong or even for a simple MOT - I get one of them to book any kind of work in under his old trade name then I get honest treatment and reasonable prices.

    Given I'm absolutely useless with cars it's just as well
    Linn Sondek LP12, Ittok, A&R P77 > Musical Fidelity XLPS v3 Phono Stage
    Sony CDP-XE520 CD Player > SMSL Sanskrit DAC
    Pure DAB tuner
    Tisbury Mk.1 pre-amp > 2 x Meridian 205 monoblock power amps > Rega Jura Mk.2 speakers
    Grado SR80 headphones

    www.paulridgeblog.com

  6. #6
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 32,086
    I'm Grant.

    Default

    Yes the guy I use for car has been so busy I cant get an appointment. Handy guys, good mechanics.

    It appears plenty folk have had similar disappointments with them. If this thread stops 1 person more getting short shrift then it will be worthwhile.
    Regards,
    Grant ....
    Sometimes incompetence is useful. It helps you keep an open mind.
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    IMUTO TAURUS X4 BATTERY SUPPLY. - RPI2B & AUDIOPHONICS DAC running MOODE 3.6- TONBRUX BATTERY SUPPLY & CHROMECAST2 AUDIO DONGLE no1 - JBE SERIES 3 SLATEDECK & EMOTIVA XPS-1 PHONO - DENON DV2900 & HEAVILY MODDED MF X10v3. BERESFORD SWITCHBOX. - TWIN PRO MONOBLOCK AMPLIFIERS. - CREEK OBH-11SE HEADPHONE AMP. -AUDIO TECHNICA ATH-MSR7 HEADPHONES - WIN10 JRIVER22, SPOTIFY PREMIUM- OPPO PM-3 PLANAR HEADPHONES, KINPS CABLES, SMSL M6 MINIDAC, CHROMECAST2 AUDIO DONGLE no2 POWERED BY ANKER BATTERY PSU - FULL RANGE TWIN & SINGLE TELEFUNKEN's - TANDBERG TCD310 - CARTS.. AT95 Shibata, SHURE M55E original, JVC MD1029. - RCA CABLES BY BRIAN SPKR CABLES BY MOI HAIR BY MARCO FEET BY ELECTRICBEACH - MAINS REGENERATED BY POWERINSPIRED AND FILTERED BY BELKIN PUREAV.

  7. #7
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 32,086
    I'm Grant.

    Default

    Finally got a reply which stated the machine that the manager said they didnt have wasnt used as the battery in the car was not the correct model. Bullshit. They are such liars. Why cant folk just put their hands up and say, yes we got it wrong. People accept occasional errors, what they dont accept is blatant lying.
    Sad company!
    Regards,
    Grant ....
    Sometimes incompetence is useful. It helps you keep an open mind.
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    IMUTO TAURUS X4 BATTERY SUPPLY. - RPI2B & AUDIOPHONICS DAC running MOODE 3.6- TONBRUX BATTERY SUPPLY & CHROMECAST2 AUDIO DONGLE no1 - JBE SERIES 3 SLATEDECK & EMOTIVA XPS-1 PHONO - DENON DV2900 & HEAVILY MODDED MF X10v3. BERESFORD SWITCHBOX. - TWIN PRO MONOBLOCK AMPLIFIERS. - CREEK OBH-11SE HEADPHONE AMP. -AUDIO TECHNICA ATH-MSR7 HEADPHONES - WIN10 JRIVER22, SPOTIFY PREMIUM- OPPO PM-3 PLANAR HEADPHONES, KINPS CABLES, SMSL M6 MINIDAC, CHROMECAST2 AUDIO DONGLE no2 POWERED BY ANKER BATTERY PSU - FULL RANGE TWIN & SINGLE TELEFUNKEN's - TANDBERG TCD310 - CARTS.. AT95 Shibata, SHURE M55E original, JVC MD1029. - RCA CABLES BY BRIAN SPKR CABLES BY MOI HAIR BY MARCO FEET BY ELECTRICBEACH - MAINS REGENERATED BY POWERINSPIRED AND FILTERED BY BELKIN PUREAV.

  8. #8
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 16,184
    I'm Martin.

    Default

    They hold their hands up they have to compensate you, and that comes off his branch's bottom line and might affect his bonus.
    Martin



    Current Lash Up:

    Technics SL1200 with Sumiko h/s & Nagaoka MP50 * Firebottle valve MM phono stage * Parasound CDPi1000 * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *



    "I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me." - Hunter S Thompson

  9. #9
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 69,234
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Sorry to hear of your woes at ATS, mate. I only use them for nitrogen tyre inflation - fook all else! I wouldn't go near any of those places with the Brabster.

    Everything for my car, apart from windscreen replacement, is handled by my trusted specialist mechanic, including tyre and battery replacement. Don't let it lie and make a complaint to their head office, citing the depot manager (and his staff) of the branch you used as being incompetent.

    The good thing about dealing with large companies, in such a competitive market as ATS/KWIK FIT operate in, is that these days their head offices will take a dim view of shoddy service from their branches, so lay it on thick and chances are you'll get something out of them!

    Marco.
    "A man is a success if he gets up in the morning and gets to bed at night, and in between he does what he wants to do". - Milan Kundera.

    "Your validity or worth are not defined or determined by the views of others with their own superimposed agendas". - Pharos (on AoS)

    My system:

    Modified Technics SL-1210MK5G/Mike New high-precision bearing & baseplate/Mike New ETP platter/Bruil record weight/Nagaoka GL602 crystal T/T mat. Paul Hynes SR7EHD PSU (plus regulator modules)/DCSXL pure-silver DC lead. Ortofon RS-212D tonearm/'Speedy Steve' custom-made Ebony armboard. Yannis Tome 423.5 Phono Silver-Litz tonearm cable, with Furutech CF-DIN(R) and Eichmann silver Bullet Plugs. Cartridges: Denon DL-S1 in AT MG-10 headshell with AT-6106 Quattro Hybrid lead-wire. Denon DL-103C1 in '103U' headshell with AT-609 silver lead-wire. Vintage Denon DL-103AU in AT-Ti15ANV Titanium Headshell. Shure M55E in Denon PCL-300 headshell with 6N silver lead-wire. Shure original USA SC35C. Audiocom-modified Sony X-777ES/DAS-R1 transport/DAC. Raspberry Pi-3 Model B and IQaudio Pi-DAC+/Paul Hynes SR3DR-05 linear PSU/Williams Audio NAS linear PSU. Heavily-modified Croft Charisma-X preamp. Modified Goldpoint SA4M-47 passive preamp. Stereo Coffee LDR. Head-amp: Paul Hynes design/SR5 PSU. Also modified Lentek. Tube Distinctions 50W Class A P/P Copper amp with cryo-treated Tung Sol KT150s. Speakers: 'Lockwood Majors', using 15" Tannoy Monitor Golds, modified with bespoke crossovers. Also Celestion Ditton 15XRs. Stands: Mana Acoustics (non-magnetic stainless steel 'clones’). Hi-Fi Racks Podium T/T wall shelf. Sony ST-5055L tuner. Cables: Furukawa EE/F-S 2mm & 2.6mm solid-core mains leads, fitted with Furutech FI-50 IECs and FI-1363Rs. Stereo interconnects: Sommer Carbokab 225 (with silver-plated MS Audio non-metallic POM RCAs). Speaker cable: VDH 'The Wind' Hybrid II. Digital coaxial cable: 1m Trompeter Electronics Triax TRC-75-2, with MS Audio ‘Starline' silver-plated RCAs. Mains block: Mark Grant 6-way, modded with Furutech FP-1363R sockets and Furukawa cable. Tube Distinctions digital noise filter. VPI HW 16.5 record cleaner.

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