Originally Posted by
Marco
I can appreciate both views here. The problem is 'expecting' something from someone that hasn't been agreed in advance (outlined in black and white), and then when it doesn't happen, getting annoyed/frustrated about it... The fact is, neither party here is being unreasonable; the fallout is simply down to a lack of communication on both sides.
What would solve this in future, Jez, if you outline *exactly* the procedure required when opting to borrow and listen to one of your demo units, specifically in relation to how long people are allowed to keep them for. It's then up to the loanee to ensure that they do what is required, and if not, then they would be 100% at fault.
In that respect, perhaps it'd be an idea to outline the required procedure on a thread in your trade room, and I'll sticky it, so that in future folks know exactly where they stand
Marco.
I have, ok belatedly.. outlined it earlier in the thread after this most unfortunate, and unintended by both I'm sure, situation arose today. It seems like a good idea though to make a thread in my trade room on this as you suggest Marco and I'll do so later on.
It's a tricky one as obviously my business model for gear I make works around people trying a demo unit to see if they want to buy one... the more people who get to try it the more may choose to buy one, but, there is only the one demo unit so I am kind of relying on people to realise this and make a wee bit of an effort to try it out and then get it sent on pronto to someone else With the higher end kit I would expect loans to be rather longer of course but please folks don't do something like go on holiday forgetting my demo unit is still in your system!
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