Senior Member
Location: Barry, South Wales, UK
Posts: 1,052
I'm Rich.
New worst delivery ever!
Parcelfarce have managed to hit a box with such impact that it has shifted the fascia of the gorgeous Copland CSA28 inside from right to left so much that it stops the knobs from turning, I'm hoping it's just obstructing them rather than having bent them.
Needless to say a claim has been opened.
Senior Member
Location: west mids, UK
Posts: 3,289
I'm Phil.
thats tragic . i once sent a lovely piece of kit to harley street no less !! needless to say it was wrecked and i had to refund . actually the guy was so good he gave it to charity
so sorry to hear of your bad experience . i recently had to sent a valve amp to poland [not my choice!!] and i amazed it got there
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Stumble and fall by the road side
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Remember you're walking up to heaven
Don't let nobody turn you around
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Learn from everyone, that's what life is for
And don't you let nobody drag your spirit down
Eric Bibb
Senior Member
Location: Warrington
Posts: 3,451
I'm Neil.
People don't appreciate just how well a box needs to be both braced and damped at the same time to stop such things from happening with heavy gear. You need to assume the box will drop off a truck onto concrete.
I was amazed that a very heavy, new and expensive unit got to me with lesser packaging, the transformers were rattling inside and I had to do minor repairs on arrival. Use UPS or a man in a van if you're not double packing, bracing and cushioning the unit.
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Senior Member
Location: Barry, South Wales, UK
Posts: 1,052
I'm Rich.
What makes it frustrating is the fact that it was some of the best packing I have ever seen, very rigid box with cardboard inside to brace it, and a generous portion of bubble wrap and foam around the amp.
Dropping it wouldn't have done it, I can only assume it was thrown, pretty disappointing really.
Super Moderator
Location: W Lothian
Posts: 99,005
I'm Grant.
Heavy units coming to a rapid halt often dont stop but packaging does. Even factory packing wont stop damage if tossed and dropped the way these guys often do. Ups is one of the best but not faultless. In many ways its just your luck. Ive had badly packed fragile stuff sent by hermes etc and arrived in perfect nick and well packed stuff sent by royal mail special delivery at 4 times price smashed. Sometimes you think they have gone out of their way to do it such is the unlikeliness of the thing getting trashed
Regards,
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Oh my god! There's nothing wrong with the bidet is there?
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Senior Member
Location: Barry, South Wales, UK
Posts: 1,052
I'm Rich.
Double post. Oops.
Banned
Location: kabul
Posts: 1,147
I'm bob.
Amazed anything gets delivered these days when you read stuff like this...
UK Mail driver who was unable to work after car accident charged £800
https://www.theguardian.com/business...y_to_clipboard
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Member
Location: West Lothian
Posts: 88
I'm Adam.
I am in the process of claiming damage to a subwoofer that I sent via DPD a few weeks ago.
I paid the extra insurance, they damaged it and have accepted the photographic evidence, but they are still dragging it out.
Bunch of ass-hats!
Member
Location: Shropshire
Posts: 95
I'm Mike.
I bought a Linn LK140 off E-bay a couple of months ago. It arrived well packaged (and covered in "Fragile" tape) but Parcelfarce still managed to ruin it. Dropping wouldn't cause the damage I saw (unless it was from a 3rd floor window) but throwing with considerable force might. It was tragic and I really felt for the poor bloke who'd sold it.
Senior Member
Location: Barry, South Wales, UK
Posts: 1,052
I'm Rich.
Sorry to hear that.Originally Posted by perlogalism
That is exactly how I viewed my damage. Dropping it wouldn't have done it, it must have been thrown.
What really irks me is the courier takes no responsibility for it.
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