Pet Hates........or FFS

[walpurgis]

I get mine at Tesco seems fine to me

Tried to use the 'pay at pump' at Tesco a couple of times with no success. Can't suss it out. There is no instruction notice and the display tells you nothing. Do you insert the Clubcard first or debit card? When is the PIN number entered? Does it let you fill up & pay or does it want sequenced details first? Am I being dim? I have very limited patience and this lack of guidance pisses me off big time. I felt like kicking the shit out of the damn thing!!

[struth]

Club card and wait til instructed to remove then card and pin then remove on instruction. You get upto 99£. You can also get reciept

[Marco]

I refuse to use anything automated, other than a cash point. Where possible, I insist on being served by a human being, *especially* in supermarkets!

Marco.

[struth]

I refuse to use anything automated, other than a cash point. Where possible, I insist on being served by a human being, *especially* in supermarkets!

Marco.

i dont mind for petrol. in fact i insist... saves having to walk to the counter and wait behind numerous chatterboxes, and folk with colds coughing all over me. after all its self service anyway.

[Marco]

Yes, but the point is, if the process of paying is a ballache (counter-intuitive), as Geoff has outlined, then I don't want to be sat in my car behind some dweeb, waiting for him or her trying to work out how to use the machine, before I can get to the pump and fill up!

It's the same as it often is now at ATM cash points, and you're stood waiting behind dickheads performing all their monthly business transactions, with about three different debit or credit cards, when all you want to do is withdraw a tenner!

That's why at a bank I always go the (few remaining) tellers there, to carry out my business, even if I have to wait in a queue, no matter how hard the staff try to direct me towards the internal ATMs.

At a filling station, I simply want to rock up to my chosen pump, fill up, and go inside and pay... And the stations I use are rarely that busy that I can't get served, and out, in minutes.

I'm just dead against the replacing of human beings with machines becoming the norm (as no doubt will happen sooner rather than later), as a) it loses jobs, and b) sets a dangerous precedent for us slowly being controlled by machines.

In this day and age, society needs to retain its 'humanness' as much as possible, before machines and computers take over completely!!

Marco.

[struth]

aye, its an issue, but im pretty immobile so doing it all with half a dozen steps is good too. im happy to be flexible on this although i dont use them in shops. lets face it if I go to counter I do it all anyway. I put the card in and press the buttons so its pretty much the same minus the walking and standing and queuing etc.

[Marco]

Yeah, immobility is a different kettle of fish, so no arguments there. However, in terms of your last point, the difference is the payment process is all set up for you, which you don't have to think about or stress over, unlike standing outside [possibly in the freezing cold] trying to work out how to use a machine that's alien to you.

That's the 'service' aspect of the experience I like, and indeed demand. The same as being served by staff at supermarket checkouts, rather than standing there weighing all different types of fruit and veg, pushing this button and that - and essentially doing their job for them, whilst PAYING for the 'privilege'!!

As for queues in filling stations, like I said, for me it's a non-issue, as the Texaco station I use now is situated in a quiet local village, and I go there to fill up the car at off-peak times, so there's rarely any more than two people in front of me getting served. More often than not, after filling up, I'm straight up to the counter to pay!

Marco.

[Marco]

This is where I fill up with Texaco Supreme diesel: http://www.gresfordservicestation.co.uk/

Nice quiet wee station, with friendly and pleasant staff

Marco.

[Minstrel SE]

Yeah Marco raised a good one about people doing all their monthly business transactions at a servicetill. Its an unwritten rule that its for very quick transactions only then clear off

Also people hogging the bank cashier like they have never heard of internet banking. Ooooh how do I do this?...how do I do that as Im losing the will to live behind them ..usually the older generation stuck somewhere in the 1970 or decades earlier...oh I love a good rant.

I like the automated till in certain shops because I feel Im saving the human staff from menial work. To be honest I dont even want any conversation because I hate small talk with shop staff...trouble is the queue is getting longer than the queue for a human being

[Macca]

Yes, but the point is, if the process of paying is a ballache (counter-intuitive), as Geoff has outlined, then I don't want to be sat in my car behind some dweeb, waiting for him or her trying to work out how to use the machine, before I can get to the pump and fill up!

It's the same as it often is now at ATM cash points, and you're stood waiting behind dickheads performing all their monthly business transactions, with about three different debit or credit cards, when all you want to do is withdraw a tenner!

That's why at a bank I always go the (few remaining) tellers that are there, to carry out my business, even if I have to wait in a queue, no matter how hard the staff try to direct me towards the internal ATMs.

At a filling station, I simply want to rock up to my chosen pump, fill up, and go inside and pay... And the stations I use are rarely that busy that I can't get served, and out, in minutes.

I'm just dead against the replacing of human beings with machines becoming the norm (as no doubt will happen sooner rather than later), as a) it loses jobs, and b) sets a dangerous precedent for us slowly being controlled by machines.

In this day and age, society needs to retain its 'humanness' as much as possible, before machines and computers take over completely!!

Marco.

Wow! I completely agree with everything you say in this post. Must be the first time I have ever done that with one of your posts in the off topic section.