Yes it's not doing then any favours
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Yes it's not doing then any favours
I will change it to just 'Bokrand ' but only if the OP is happy with that. He did have to wait a long time even though he's got it now.
Does anyone here have Alfred Bokrand's email contact ?
My communication with him is via ePay and that wont allow me to send him my email address !
Does anyone have a contact number for Alfred Bokrand? I'm trying to get a delivery date on an order from December but he's not answering my e-mails (but is active on eBay). Thanks.
Not ideal! Were you expecting a delay or is this bad customer service again?
I'm always amazed when people order bespoke items from people who sell all over the world via forums etc and no doubt get swamped with email, pms etc, then wonder why it's not ready in a few weeks.
In this current climate, raw material supply issues, makers age and health etc it could be months before its ready.
Agreed, hence my question as to whether it was expected. Ie. was a potential delay communicated at the point of purchase?
There’s no excuse for ignoring emails from people who have paid up front whilst you are still seeking further business. Swamped or not, it’s not on.