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Reffc
02-12-2013, 10:20
Well done to all concerned for getting the site up and running so speedily this morning. What appeared to be the issue and is it likely to happen again?

Effem
02-12-2013, 10:29
Simple problem.

Some daftee forgot to put a shilling in the leccy meter :lol:

MartinT
02-12-2013, 10:33
The hamster developed a limp.

hifi_dave
02-12-2013, 10:39
Thank goodness we're back on. I was getting withdrawal symptoms..:carrot:

Lace'd Taste
02-12-2013, 10:52
I've only been on these forums for a week yet that was the longest weekend I've had in a long time!

Stratmangler
02-12-2013, 11:05
I think the forum should be renamed.
The Art of Falling Over seems to be appropriate ... :eyebrows:

synsei
02-12-2013, 11:07
Our hosting company have a lot to answer for, however Marco is onto it ;)

Effem
02-12-2013, 11:15
Our hosting company have a lot to answer for, however Marco is onto it ;)

Hopefully with the rough end of a Pineapple up their jacksy :eyebrows:

Dartas
02-12-2013, 11:46
Glad we're back, as i thought it was a problem from my setup...
Glad it wasn't :lol:

The Black Adder
02-12-2013, 12:47
I need to try and sell on this cocaine now... :)

RichB
02-12-2013, 13:01
Welcome back all!

RobbieGong
02-12-2013, 13:36
Hopefully with the rough end of a Pineapple up their jacksy :eyebrows:

:lol: Too funny ! and agree, We seem to be down an awful lot for one reason or the other :(

Clive197
02-12-2013, 14:20
OMG, no AoS when I tried to log in on Saturday morning, tried again Sunday morning, no forum. Now feeling a bit suicidal and thinking of joining the WAM. Monday morning alls well, I can forget joining the Wam. Welcome back, now pay the Leccy bill.

MikeMusic
02-12-2013, 15:17
So what 'appened ?

Time to ditch a supplier, go for a second server ?
Other technical stuff ?

MartinT
02-12-2013, 16:07
The hosting company let us down.

Spectral Morn
02-12-2013, 17:02
Nice to see AOS back :) I am sure a lot of hair pulling and gnashing of teeth was done over the weekend. Well done on getting it back.




Regards Neil

Mark Grant
02-12-2013, 17:07
The hosting company let us down.

It's not the first time is it :eek:, maybe time to move to a better quality hosting company I think.

Always goes wrong on a weekend if I remember correctly :scratch:

MartinT
02-12-2013, 20:06
Indeed, Mark. And strangely (for an ISP) there seems to be NO way of contacting them :steam:

Andrei
02-12-2013, 21:11
Indeed, Mark. And strangely (for an ISP) there seems to be NO way of contacting them :steam:
Just hold off paying the next invoice for a few nanoseconds and I am sure many lines of communication will be opened up.

Marco
02-12-2013, 21:19
It's not the first time is it :eek:, maybe time to move to a better quality hosting company I think.

Always goes wrong on a weekend if I remember correctly...

Indeed, Mark. Welcome back, mate, btw. Hope you had a lovely holiday :)

Yup, these issues always occur at weekends, simply because the 'after hours' service GG provide is so pish, despite us supposedly being on a preferential service!! :rolleyes:

It's also why, as Paul said, the issue was sorted tout-suite this morning, as soon as I'd ripped into their technical manager... If these incidents had happened anytime, Mon-Fri, the forum wouldn't have gone off-line for any more than an hour, tops! However, at the weekend the staff who are on duty at GG appear to do not much more than sit on their fat arses doing, well, f*ck knows...

We suspect that the problem this time was due to excessive memory usage, which caused the server to crash, as a result of the old version of Plesk (server control panel software) being out of date. It was Plesk updates that caused us issues on VB3.8, with the error messages appearing on screen, if you guys remember that.

Anyway steps are being put into place (in terms of finding a new hosting company), to ensure that this level of downtime doesn't occur again.

Marco.

prestonchipfryer
03-12-2013, 07:58
Originally posted by Marco

the issue was sorted tout-suite this morning


It must be 30 years plsu since I've heard/seen tout suite used. Lovely expression. :)

MartinT
03-12-2013, 09:38
Go to France and you'll hear it every day.

MikeMusic
03-12-2013, 09:49
The hosting company let us down.

I give suppliers 3 strikes
Then the're out

This lot have had 3 haven't they ?

MikeMusic
03-12-2013, 09:51
We suspect that the problem this time was due to excessive memory usage

Marco.

Seriously....
There have been so many new punters joining - could it be that ?